News
From artificial intelligence to augmented reality, technology is transforming the Property & Casualty insurance and collision repair ecosystem. Whether your area of focus is collision claims, collision repair, first or third party casualty, workers’ compensation or pharmacy, Mitchell is your source for information and expert opinions on the latest technology and business trends.
Collision Engineering Program Receives Software Donation from Mitchell
The Collision Engineering program today announced that Mitchell has made an in-kind software donation of more than $1.5 million across its seven participating U.S. partner colleges. The donation will empower students to excel in their future collision repair careers by providing them with access to the latest industry technology.
Mitchell Introduces Enhanced Solution for Vehicle Owner Communication and Engagement
Mitchell today introduced its latest software solution: Mitchell ServiceLink powered by UpdatePromise. Using the solution, collision facilities can email or text policyholders automated vehicle repair status updates from within the Mitchell platform.
Mitchell Expands Its Intelligent Open Platform and Support for AI-Enabled Vehicle Inspections Through Collaboration With PAVE
Mitchell today announced that it is teaming up with PAVE to automate vehicle inspections and conditioning. Using Mitchell’s cloud-based appraisal solution, comprehensive data and open platform with PAVE’s proprietary artificial intelligence (AI) and guided image capture application, U.S. and Canadian organizations will be able to generate graded condition reports from uploaded photos.
Battery Electric Vehicle Collision Claims Continue to Rise Despite Sales Slowdown
Mitchell today published its Q2 2024 Plugged-In: EV Collision Insights report. This edition features the latest U.S. and Canadian claims data on battery electric vehicles (BEVs), mild hybrid electric vehicles (MHEVs) and plug-in hybrid electric vehicles (PHEVs)—highlighting how differences in their complexity and construction are affecting claim costs and repair operations.
The Evolving Claims Professional
In “The Evolving Claims Professional,” Steve Laudermilch notes that 50% of the current insurance workforce will retire over the next 15 years, creating a talent chasm among adjusters in our industry. Though claims operations have stabilized their staffs by backfilling deficits, many still struggle getting these new adjusters up to speed.
Enlyte’s Q2 Medical Price Index Shows Increases In Comp and Auto Injury Services
Medical costs nationally have risen 11% in workers’ comp and 5% in auto first-party over the past four years, despite a slowing of growth over the past two years, according to new data released by Enlyte today.
Enlyte Launches Bundled Solution for Auto Bodily Injury Cost Containment
PrecisionDirect allows auto carriers to improve payment accuracy for provider services. During claims settlements busy adjusters often have neither the time or experience to negotiate and pay providers directly on bodily injury claims. Today, Enlyte is working to streamline that process by launching PrecisionDirect, an integrated provider negotiations and networks solution designed to free up adjusters to focus on claim settlement while securing savings on these bills.